Effective September 2, 2026. Replaces the Terms of Use dated June 1, 2020.
Welcome to CROWNS. CROWNS is operated by DigitalTreehouse, LLC, a Tennessee limited liability company ("CROWNS," "we," "us"). These Terms of Use, our Privacy Policy, our Community Guidelines, our Contest Rules, and any terms shown to you when you buy something in the app (together, the "Agreement") govern your use of the CROWNS mobile application, website, and related services (the "Service").
This Agreement contains an arbitration agreement and class-action waiver in Section 15. It affects your legal rights. Please read it.
By creating an account or using the Service, you agree to this Agreement. If you do not agree, do not use the Service. We may change the Agreement; the current version is always at crowns.club/terms and in the app under Me → Legal. If a change materially affects your rights, we will notify you in the app or by email before it takes effect. Continued use after the effective date means you accept the change.
You must be at least 18 years old to use the Service. We use age signals provided by Apple and Google and your stated date of birth, and we may require additional age assurance. By using the Service you represent that: (a) you are 18 or older and can form a binding contract with CROWNS; (b) you are not barred from using the Service under the laws of the United States or any other jurisdiction, including that you do not appear on the U.S. Treasury Department's list of Specially Designated Nationals; (c) you have never been convicted of, or pled no contest to, a felony, a sex crime, or a crime involving violence, and you are not required to register as a sex offender anywhere; (d) you are not subject to any court order that restricts you from contacting any person who uses the Service; and (e) you will comply with this Agreement and all applicable laws, including laws about the purchase and consumption of alcohol.
You sign in with a mobile phone number or Sign in with Apple. Before you can crown, be crowned, send gifts, or chat, you must complete a live selfie verification ("Coronation Portrait") that confirms you are a real person and that your profile photos are of you. Verification is performed by a third-party identity provider under the biometric consent described in our Privacy Policy. Verification confirms liveness and photo match only; it does not confirm identity, background, or intent. You are responsible for all activity under your account and must keep your device and login secure. One account per person.
CROWNS is a location-based social game. When you tap "I'm Here" at a venue, the app sends your device's current location to our servers once so we can decide whether you are within that venue's radius. We do not store your coordinates; we store only the venue and your check-in and check-out times, as described in the Privacy Policy. While you are checked in and not in Ghost mode, other verified players checked in at the same venue can see your card. Other players never see your distance, your position within the venue, or when you left. Your check-in ends automatically after three hours, when the venue closes, when you leave the venue's radius, or when you tap Leave. CROWNS does not require location access to open the app, browse venues, edit your profile, or chat; location is required only to check in. Using location-spoofing software or emulators with the Service is prohibited.
You are solely responsible for your interactions with other users, on and off the Service. CROWNS does not conduct criminal background checks. We use automated identity verification and automated content moderation (including third-party artificial-intelligence services) and human review, but we cannot guarantee the identity, conduct, or intentions of any user. CROWNS does not own, operate, or control any venue and is not responsible for what happens at a venue or for venue policies, prices, or conduct. You agree to follow venue rules and local law, including drinking-age laws. Never send money or financial information to other users. Review the safety tools in the app (Ghost mode, Leave, Block, Report, Share My Night, Get Help) before playing; Share My Night and Get Help are conveniences, not emergency services. In an emergency, call 911.
CROWNS grants you a personal, worldwide, royalty-free, non-assignable, non-exclusive, revocable, non-sublicensable license to use the Service as intended by this Agreement. You agree not to: use the Service for commercial purposes without our written consent; copy, modify, distribute, or create derivative works from the Service or its content; use bots, scrapers, or automated means to access the Service; interfere with or disrupt the Service or its security; reverse engineer any part of the Service; access the CROWNS application programming interface without our consent; probe or test the vulnerability of our systems; or encourage others to do any of these. The Service may automatically download updates.
You grant CROWNS a worldwide, transferable, sub-licensable, royalty-free license to host, store, use, copy, display, reproduce, adapt, edit, publish, and distribute the content you post on the Service (photos, prompt answers, messages, and other material, "Content") for the purpose of operating, developing, providing, and improving the Service. This license is non-exclusive, except that it is exclusive with respect to derivative works created through the Service (for example, coronation cards and screenshots of the Service that include your Content). You authorize CROWNS to send notices under 17 U.S.C. § 512(c)(3) on your behalf if your Content is misused outside the Service. You represent that your Content is accurate, that you have the right to post it and grant this license, and that your photos are of you. You consent to CROWNS screening Content with automated tools, including third-party AI services, and to human review. We may remove Content that violates this Agreement. Feedback you send us may be used without compensation. We may access, preserve, and disclose account information and Content when required by law or when we reasonably believe it is necessary to comply with legal process, enforce this Agreement, respond to claims, provide support, or protect the rights, property, or safety of any person.
You agree that you will not: use the Service for any illegal or harmful purpose; spam, solicit money, drinks, gifts, or personal information from, or defraud any user; impersonate anyone or post images of another person without permission; bully, stalk, intimidate, harass, or defame anyone; post Content that infringes anyone's rights or that is hateful, threatening, sexually explicit, or violent; use another person's account, share an account, or keep more than one account; create a new account after we terminate yours; use location spoofing, emulators, or coordinated accounts to influence crowns or titles; photograph or record other players at a venue; reveal another player's presence at a venue outside the Service; or use the Service to locate a person you are legally barred from contacting. CROWNS may investigate and terminate accounts, remove titles, and refuse refunds for violations, including for conduct that occurs off the Service.
Content posted by other users is their responsibility. Report violations from any card, chat, or gift in the app or by emailing safety@crowns.club. We review every report within 24 hours.
Purchases. Diamond bundles are sold as in-app purchases through the Apple App Store or Google Play (your "Payment Method"), at the prices displayed plus applicable taxes. Purchases are processed by Apple or Google under their terms.
Diamonds. Diamonds are a limited, revocable, non-transferable license to use features of the Service. Your Diamond balance is not money, does not represent stored value, and cannot be redeemed for cash or anything outside the Service. Diamonds purchased with money do not expire. Diamonds earned through in-app activity may expire 180 days after they are earned, and are spent first. Diamonds cannot be transferred, sold, or given to other users, and CROWNS may modify, regulate, or discontinue Diamonds at any time.
Gifts. Gifts are virtual items sent to other players using Diamonds. A gift is consumed when sent. Gifts received have no cash or exchange value and cannot be converted into Diamonds, money, or anything else. Gifts cannot be exchanged. A gift does not entitle the sender to any response.
Crowns and titles. Crowns cannot be purchased. Titles (King, Queen, Sovereign, Court of the Night, Regular, Founder, and others) are honors within the game governed by the Contest Rules; they have no cash value and confer no property or other rights.
Refunds. All purchases are final. Refund requests must be made to Apple (reportaproblem.apple.com) or Google Play under their policies; CROWNS does not process refunds directly. If a purchase is refunded, the corresponding Diamonds are removed from your account, which may result in a negative balance and suspension of gifting until resolved. You will not receive money or compensation for unused Diamonds when your account is closed for any reason.
If you believe your work has been copied on the Service in a way that constitutes infringement, send a notice to our designated agent at legal@crowns.club or DigitalTreehouse, LLC, Attn: DMCA Agent, 725 Cool Springs Blvd, Franklin, TN 37067-2702, including: your physical or electronic signature; identification of the copyrighted work; identification of the material and where it is on the Service; your contact information; a statement of good-faith belief that the use is unauthorized; and a statement under penalty of perjury that the notice is accurate and you are authorized to act. We terminate repeat infringers.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, CROWNS DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. CROWNS DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT VERIFICATION OR MODERATION WILL DETECT EVERY VIOLATION, OR THAT ANY CONTENT OR INFORMATION WILL BE ACCURATE. CROWNS TAKES NO RESPONSIBILITY FOR THE CONDUCT OF ANY USER OR VENUE, ON OR OFF THE SERVICE.
The Service uses third-party providers, including Apple and Google (sign-in, purchases, push notifications, age signals), Supabase (hosting), Twilio (text messages), RevenueCat (purchase processing), Stripe (identity verification), OpenAI and Amazon Web Services (content moderation), Expo (app delivery), and places data from the Overture Maps Foundation and Foursquare. Venue listings are drawn from public data and do not imply any relationship between CROWNS and a venue unless the venue is marked as a partner. Their terms govern your relationship with them. CROWNS is not responsible for third-party terms or actions.
TO THE FULLEST EXTENT PERMITTED BY LAW, CROWNS, ITS AFFILIATES, EMPLOYEES, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, PUNITIVE, OR ENHANCED DAMAGES, INCLUDING LOST PROFITS, DATA, USE, OR GOODWILL, ARISING FROM (I) YOUR USE OF OR INABILITY TO USE THE SERVICE; (II) THE CONDUCT OR CONTENT OF OTHER USERS, VENUES, OR THIRD PARTIES, ON, THROUGH, OR FOLLOWING USE OF THE SERVICE, INCLUDING IN-PERSON MEETINGS; OR (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR CONTENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. CROWNS'S AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE OR THIS AGREEMENT SHALL NOT EXCEED THE GREATER OF $100 OR THE AMOUNT YOU PAID CROWNS IN THE 24 MONTHS BEFORE THE CLAIM. THESE LIMITS APPLY REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME MAY NOT APPLY TO YOU.
Informal resolution. Before filing a claim, you and CROWNS agree to try to resolve it informally: send a written notice describing the dispute to legal@crowns.club (or, for CROWNS, to your account email), and give the other party 60 days to respond.
Arbitration. Except as provided below, any dispute arising out of or relating to this Agreement or the Service, including its formation, validity, or scope, will be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. The Federal Arbitration Act governs this section. The arbitrator, not a court, decides all issues except those reserved to courts below. Hearings may be held by video or in the county where you live. CROWNS will pay filing and arbitrator fees for claims under $10,000 unless the arbitrator finds the claim frivolous.
Exceptions. Either party may bring an individual claim in small-claims court, or seek injunctive relief in court to stop unauthorized use of the Service or infringement of intellectual property.
Class-action waiver. YOU AND CROWNS AGREE THAT EACH MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. If this waiver is found unenforceable for a particular claim, that claim will proceed in court, not arbitration.
Mass arbitration. If 25 or more similar claims are filed with the help of the same or coordinated counsel, the parties agree to a batching process in which claims are resolved in groups of 20, with the AAA's mass-arbitration procedures applying.
30-day opt-out. You may opt out of this arbitration agreement by emailing legal@crowns.club within 30 days of first accepting this Agreement, with your name, phone number used for the account, and a clear statement that you opt out. Opting out does not affect any other part of this Agreement.
The laws of the State of Tennessee, without regard to its conflict-of-law rules, govern this Agreement and any dispute not subject to arbitration. Subject to Section 15, any such dispute will be litigated exclusively in the state or federal courts located in Williamson County, Tennessee, and you consent to their jurisdiction. Claims properly brought in small-claims court may be brought in the county where you live or in Williamson County, Tennessee.
You may delete your account at any time in the app (Me → Delete account); deletion completes within 7 days and no refunds are due for unused Diamonds. CROWNS may suspend or terminate your account at any time, with or without notice, if we believe you violated this Agreement or to protect the Service or its users; no refunds are due. Sections 5, 7, 10, and 12 through 19 survive termination.
To the extent permitted by law, you agree to indemnify, defend, and hold harmless CROWNS and its affiliates, officers, directors, agents, and employees from claims, damages, losses, and expenses, including attorneys' fees, arising from your use of the Service, your Content, your conduct toward other users or at venues, or your breach of this Agreement.
This Agreement is the entire agreement between you and CROWNS about the Service. If any provision is held invalid, the rest remains in effect. Our failure to enforce a provision is not a waiver. Your account is non-transferable and terminates on your death. No agency, partnership, joint venture, or employment relationship is created. We may assign this Agreement in connection with a merger, acquisition, or sale of assets. You consent to receive notices electronically. Apple and Google are third-party beneficiaries of this Agreement with respect to apps distributed through their stores and may enforce it against you.
Contact: DigitalTreehouse, LLC, 725 Cool Springs Blvd, Franklin, TN 37067-2702 · legal@crowns.club · support@crowns.club